Giuseppe Nelva
Basically, some of the plots that were supposed to be assigned a few days ago were not, as the lottery system failed to pick a winner and simply displayed a “0” as the new tenant.
Today Square Enix published a new post signed directly by producer and director Naoki Yoshida providing an update on the situation.
First of all, Yoshida-san clarified that the lottery system is entirely random. The previous mention of a “pattern” was simply incorrect wording on his side.
The development team is working hard to identify the root cause, but as of now, they have not yet. This will require additional time.
The issue is three-fold as follows:
Cases where the lottery was properly conducted internally and a winner exists, but the results display the winning number as 0.Cases where there was a single entry in the lottery, but the results display that there was no entrant or winner.Cases where there is no winner despite entries being made by multiple friends or free company members.
That being said, Yoshida-san offers a ray of hope, explaining that data on the lotteries that failed exists, and the developers will use it to ensure that players are not negatively affected even if they withdrew their downpayment. Yoshida-san also admits that this is an “an especially egregious issue,” promising to follow up with the measures that will be taken to make sure it does not happen again. We will continue to follow up with further details regarding the investigation and our measures for this matter as soon as possible. Once again, we apologize for the inconvenience.”